Operations Manager

The **Operations Manager** will oversee day-to-day operational functions, supervise multi-department teams, and ensure efficiency and compliance throughout the organization.
This position requires a professional with **strong leadership, confidentiality, and HR management experience**, capable of implementing operational systems and fostering a culture of transparency, accountability, and respect.
**Key Responsibilities**:
- Lead and manage operational activities and staff supervision.
- Implement and maintain a **CRM system** to improve coordination and visibility.
- Develop and track **KPIs for each department** and review performance with supervisors.
- Oversee HR-related matters such as performance monitoring and team accountability.
- Handle confidential information with discretion.
- Coordinate cross-border operations between Mexico and the U.S.
- Support executive management with reports and strategic initiatives.
**Qualifications**:
- Bachelor’s...

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