Operations Manager, Last Mile Central Operations

Description
Join our Network Operations Center team and help optimize Amazon's last-mile delivery network by transforming complex operational data into actionable insights. You'll partner with cross-functional teams to standardize processes, drive automation, and enhance the experience for station operators and delivery service partners across our global network.

Key job responsibilities
- Analyze operational data and performance metrics to identify inefficiencies, bottlenecks, and opportunities for improvement across the last-mile network, translating findings into clear recommendations for stakeholders

- Coordinate cross-functional initiatives with Last Mile operations, planning, channel, and technology teams to design, test, and implement standardized work processes that reduce variability and improve consistency across stations and regions

- Develop and enhance reporting tools, dashboards, and data processes that increase the availability and granul...

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