Operations Manager II, Eye Care Services Clinical Operations & Optical Services

Job Summary:
In addition to the responsibilities below, this position is also responsible for managing the use and maintenance of equipment, supplies and medications; fostering a safe environment for patients and employees and collaborating with Environmental Health and Safety to ensure a safe environment for patients and employees; developing structured approaches for identifying root causes and implementing solutions to improve operation system process performance; coordinating research into best practice models; leading the implementation of patient/member care delivery systems and practice standards in several locations, ensuring patient/member satisfaction and quality of care; delegating tasks related to the investigation and resolution of patient/family/member concerns regarding patient/member care and services; collaborating with physicians, outside health care providers, and other health care team members to achieve optimal and safe patient care across the continuum;...

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