Operations Manager

Responsible for achieving customer satisfaction, sales and profit target for the store. Responsible for the strict compliance of all established SOP and personnel policies by all divisions by conducting routine supervision and follow through. Formalize strategy and establish business plan to optimize sales, margin, profits and manage shrinkage. Involve in the analysis and forecast of market trend to assist store to stay ahead of competition. Ensure all merchandising, corporate strategies and directives are implemented and executed with excellence to achieve operating effectiveness. Ensure each department manage their inventory level and stock holding days without affecting product availability at selling floor to optimize sales. Provide coaching and support to the team to develop a high performance team. Any other adhoc duties as per assigned

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