Operations Manager

At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn’t just a philosophy—it’s the foundation of who we are and what we do. As an Operations Manager you’ll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed.

What You’ll Do:

• Responsible for the management of the unit and the performance of all employees
• Manage the group and deliver the goals and metrics of each
• Serve as primary client and UGS contact
• Other responsibilities include operations management, team performance management, client management, performance metrics, mentoring, and special projects

What We’re Looking For:

• Bachelor's degree, any field
• Experience as a BPO Account/ Operations Manager for at least 2 years
• Must have at least 2 years of BPO experience in Financial Programs
• Managerial experience of teams greater than 40 FTE <...

Ready to Apply?

Submit your application today and join our talented team at Ubiquity Global Services, Inc..