Operations Manager

Job Description

The information below covers the role requirements, expected candidate experience, and accompanying qualifications.

Operations Manager

Operations: Client Services & Delivery

Bedford

Full time and Permanent

£45,000 - £50,000

Purpose of the role:

To provide relevant, up-to-date STEM skills for the present and future global workforce.

Role Purpose:

1. Evolve and develop strong and efficient foundations across Client Services and Delivery functions to enable scale.

2. Managing Client Services and Delivery teams to support and deliver high quality learning:

• Ultimate accountability for client satisfaction

• Creating strategy for further evolution of process, planning and delivery of programmes

• Nurturing team to high performance

Responsibilities:

• Process workflows

• Client/ Delivery Partner/ Employee lifecycles

• Projects

• Budget/ Finan...

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