Operations Improvement Manager

Key Responsibilities:

• Own end-to-end operational improvement initiatives, from problem identification to implementation and post-implementation monitoring
• Analyze operational performance data to identify inefficiencies and bottlenecks
• Conduct root cause analyses on operational issues (e.g., late deliveries, stockouts, high cancellations) and ensure timely resolution with sustainable fixes
• Design and implement process improvements using structured methodologies (e.g., Lean, Six Sigma, Kaizen)
• Define and monitor KPIs to measure the impact of improvement initiatives (beyond general tracking)
• Analyze complex data to generate insights, clarify problems, and provide stakeholders with dashboards or other performance indicators
• Act as a change agent within operations by influencing stakeholders and driving a culture of continuous improvement

Requirements:

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