Operations Director, KPO Services

We are hiring a …

General Manager – Operations

We are looking for a seasoned executive to lead KPO Operations Center in India. The center would be part of a larger global organization, proficient in providing both voice and non-voice functions. The executive would be in charge of the operations from the ground up and handle all aspects of operations ensuring high-quality service delivery, operational efficiency, and strategic growth. This role would primarily entail managing daily operations, mentoring teams, aligning processes with global business objectives and strategic initiative, handling budget and financial prudence and ensuring security and compliances adherences.

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