Operations Coordinator

Job Description

The Operations Coordinator is a critical member of the Showroom and Design team, responsible for delivering an exceptional customer experience while ensuring efficient and accurate appointment scheduling for Design Consultants. Serving as a primary point of contact for customers—both in person and through phone and email communications—this role plays a key part in creating a seamless and professional brand experience at every interaction.

This position requires strong attention to detail, organizational skills, and the ability to manage multiple priorities in a fast-paced environment. The Operations Coordinator partners closely with the Centralized Scheduling Team to ensure the integrity and quality of scheduled consultations, while also supporting marketing initiatives, customer operations, and overall showroom performance.

In addition, this role contributes to the day-to-day operational success of the showroom by maintaining present...

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