RESPONSIBILITIES
:
Oversee store merchandise
Receive merchandise and prepare transfers to other locations. Ensure store inventory accuracy and availability to optimize client service (including Carnet merchandise and Travel Collections).Monitor the Daily High Value count and maintain the returns report. Lead and coordinate cycle count and physical inventory prep work. Oversee the yearly physical inventory.Lead and coordinate price changes, merges, re-classes and ticket changes. Process merchandise requests and follow-up on special orders/back orders.
Post sales client communication and service:
Provide superior client service for all post sales service. Ensure repair/engraving orders are entered, monitored, and completed in a timely manner, entering, and communicating estimates when needed. Perform minor onsite repairs, cleanings, and other services within the store's clie...