Operations Analytics Leader

Description

JOB OVERVIEW

The Operations Analytics Leader will play a critical role in analyzing, understanding, deriving insights and driving improvements in Operations and our service delivery to clients and drivers. This position involves working closely with the Operations leadership team, business intelligence, business excellence, IT, client facing teams and others to identify, develop, and implement measurement systems, analytics that drive insights, and action plans to test and standardize on improvements that drive the health and capabilities of our service delivery processes. The ideal candidate will have a strong background in analytics, process improvement methodology, planning, project management, change management, presentations skills and transformation, with a proven track record of leading and collaborating with cross-functional teams to achieve significant business outcomes.

KEY RESPONSIBILITIES - ESSENTIAL FUNCTIONS...