Operations Analyst

LCBO

📍 Toronto, Ontario, Canada 💼 Full time 🕒 Posted March 03, 2026

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Job Description

About the Role
Provide analytical and reporting assistance to the department and senior management and external parties (i.e. government)
Build relationships with customers and suppliers to facilitate the understanding and resolution of inquiries, and maintaining program compliance, while providing extraordinary customer service
Onboard and register new customers and stores and provide training
Provide support to operationalize policies, create user manuals, and document processes
Provide guidance, training, and support to the Business to Business (B2B) Service Representatives
Support the B2B Service Representatives with managing and approving claims and returns
Participate in User Acceptance Testing for system upgrades and enhancements, and issue identification and resolution
About You
Post-secondary education in Business Administration or Supply Chain Management, or equivalent experience
            
            Ready to Apply?Submit your application today and join our talented team at LCBO.
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Job Details

Location Toronto, Ontario
Job Type Full time
Category Business Operations Specialists
Posted Date March 03, 2026
Application Deadline April 12, 2026