Operations Analyst

Responsibilities

• Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person and over the phone.

• Troubleshoot, research, resolve, customer concerns and provide error resolution as needed.

• Open and maintain retirement accounts and processes Retirement transactions as required

• Adhere to bank policies and support Management decisions and goals in a positive, professional manner.

• Complete required training and accountable for compliance with all Federal and State laws related to position.

• Good working knowledge of all central operations functions, products, procedures, and compliance.

• Excellent interpersonal skills with the ability to effectively lead and work with individuals and groups at all organizational levels; ability to work independently and as part of a team.

• Excellent customer service...

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