Operations Admin II

FedEx

📍 Buffalo, New York, United States 💼 Full Time 🕒 Posted July 08, 2026

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Job Description

Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer’s first line of contact for a variety of issues.
Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone
Reviews, researches and/or enters data in various systems to support respective functional area
Compiles data and provides various regular and adhoc reports to management for review and determination
Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues
Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review
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Job Details

Location Buffalo, New York
Job Type Full Time
Category Supervisors of Office and Administrative Support Workers
Posted Date July 08, 2026
Application Deadline August 17, 2026