Operational Excellence

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Job Description:
Ideate and develop high-impact projects/initiatives to improve Shopee's fulfillment warehouse operations productivity and efficiency, leading to operational cost savings.
Strategically create and implement detailed project execution plans, methodically addressing all operational challenges.
Collaborate with cross-functional teams to implement WMS-driven improvements, contributing to overall operational excellence.
Collaborate with internal and/or external stakeholders to execute projects, ensuring projects are me...

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