Operational Account Manager

DSV

📍 Kent, Washington, United States 💼 Full-time 🕒 Posted June 12, 2026

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Job Description

Time Type:
 Full Time
Summary

The Operational Account Manager serves as the primary operational point of contact between DSV and a designated key account within the Control Tower framework. This role ensures seamless end-to-end supply chain visibility, proactive exception management, and continuous service improvement for the customer. The Operational Account Manager acts as the bridge between the client, internal DSV teams, to deliver best-in-class logistics operations across Air, Ocean and/or other modalities.
Duties and Responsibilities
Control Tower Operations & Shipment Management
Serve as the single point of contact for the key account, managing day-to-day operational inquiries, escalations, and shipment-level issues across all transport modes.

Monitor shipment milestones and proactively communicate delays, disruptions, and exceptions to internal and external stakeholders.

Ensur...
            

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Job Details

Location Kent, Washington
Job Type Full-time
Category Operations Specialties Managers
Posted Date June 12, 2026
Application Deadline July 22, 2026