Operation Manager

• Report to Head of Operations (HOO) / General Manager (GM)

DUTIES AND RESPONSIBILITIES:

Operations

• Led a team of Area Managers in achieving sales targets and overall performance of outlets.

• Provide guidance to Area Managers to maintain smooth daily operations of the Foodcourts and Coffeeshops.

• Ability to lead and set directions as well as provide guidelines to the operation team according to company SOPs and operational workflows.

• Maintain good working relationships with landlords, relevant authorities/ agencies, and stall tenants.

• Ensure outlets adhere to NEA, SFA and Civil Defense requirements and be present for outlet inspection and any to ensure that follow-up actions are completed duly.

• Liaise with landlords on building matters, joint promotions and events.

• Responsible in marketing of food stal...

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