Open for Newbies - BPO Agent for Financial Account - Chat/Email

Cald Well
📍 pasig, national capital region, Philippines 💼 Full-time 🕒 Posted June 23, 2026

Job Description

Job Description

We are hiring Financial Customer Service Representatives to assist clients with account inquiries, billing, and transactions while providing accurate, professional support.



Responsibilities:

Respond to financial inquiries via phone, chat, or email

Assist with payments, account updates, and billing questions

Document all interactions in the system

Escalate complex issues to supervisors

Maintain productivity, quality, and client satisfaction metrics



Schedule & Training:

Shifts include nights, weekends, and holidays

Paid training on financial processes and systems



Requirements:

At least High School or Senior High School graduate

Strong English communication

Customer-focused and detail-oriented

Basic computer literacy and multitasking ability

Willing to work onsite in Metro Manila



Why Join Us

Competitive salary and pe...

Ready to Apply?

Submit your application today and join our talented team at Cald Well.

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Job Details

  • Location pasig, national capital region
  • Job Type Full-time
  • Category Other-General
  • Posted Date June 23, 2026
  • Application Deadline August 02, 2026