Job Description
Job Description
• Answer the CCaaS 800 Number support line to log issues and requests in ServiceNow IT Service Manager.
• Provide Tier 1 support of the CCaaS (AWS Connect) application to SSA customer agents.
The pay for this position is $30/hr
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation d...
• Answer the CCaaS 800 Number support line to log issues and requests in ServiceNow IT Service Manager.
• Provide Tier 1 support of the CCaaS (AWS Connect) application to SSA customer agents.
The pay for this position is $30/hr
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation d...
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- Location Windsor Mill, MD
- Job Type Full-time
- Category other-general
- Posted Date June 08, 2026
- Application Deadline June 13, 2026