Onsite Service Specialist at Grainger

Enhance customer service as an Onsite Service Specialist with Grainger in a hybrid work environment. Drive inventory management and support diverse customers through your expertise.

Grainger seeks an Onsite Service Specialist to assist in KeepStock implementations and enhance customer satisfaction. This specialist will actively manage machine repairs and oversee inventory projects. A strong background in customer service and technical operations will be essential for success in this hybrid role.

Key Responsibilities:
• Perform machine break/fix activities at customer locations
• Execute planning and inventory management projects
• Collect and verify inventory data on-site
• Cover PTO for On Site Service Representatives
• Address escalations and provide feedback on operations

Requirements:
• High School diploma or equivalent required
• Minimum 3 years in customer service or warehouse roles
• Strong co...

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Submit your application today and join our talented team at W. W. Grainger.

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