Job Description
Become a vital part of SIMNET's team as an Onsite IT Support Specialist, dedicated to enhancing healthcare operations. This 100% onsite role emphasizes IT support and problem resolution for healthcare professionals.
At SIMNET, you will ensure seamless computer system functionality in a healthcare environment. The position requires at least a year of IT support experience and a strong focus on customer service. You'll handle incoming requests, troubleshoot issues, and ensure timely resolutions while assisting end users effectively.
Key Responsibilities:
• Provide first contact support via multiple channels
• Build rapport while gathering problem details
• Prioritize incidents per SLA requirements
• Escalate incidents accurately to technicians
• Track service desk processes until resolution
Requirements:
• College diploma or university degree in computer science
• 1+ years of IT help desk experience
• Relevant IT certifications preferred
• Proficiency ...
At SIMNET, you will ensure seamless computer system functionality in a healthcare environment. The position requires at least a year of IT support experience and a strong focus on customer service. You'll handle incoming requests, troubleshoot issues, and ensure timely resolutions while assisting end users effectively.
Key Responsibilities:
• Provide first contact support via multiple channels
• Build rapport while gathering problem details
• Prioritize incidents per SLA requirements
• Escalate incidents accurately to technicians
• Track service desk processes until resolution
Requirements:
• College diploma or university degree in computer science
• 1+ years of IT help desk experience
• Relevant IT certifications preferred
• Proficiency ...
Ready to Apply?
Submit your application today and join our talented team at Simnet.
Submit ApplicationJob Details
- Location whitby, durham region
- Job Type Full-time
- Category Other-General
- Posted Date June 04, 2026
- Application Deadline July 14, 2026