Online Customer Service Representative

gorman
📍 Melbourne, Victoria, Australia 💼 Casual 🕒 Posted February 23, 2026

Job Description

Specific Requirements Customer Service Representative
If you enjoy fast-paced and dynamic work, problem solving, and providing exceptional customer service to an online clientele , then an exciting opportunity exists within our company to come on board and join our growing Customer Service Team!

Factory X is a market leader in Australian fashion retail, and our Customer Service Team is looking for experienced applicants to work across all of our brands.

Do you:
-Love interacting with customers
-Love fashion
-Love working with an incredible team

Are you:
-Enthusiastic and personable
-Results driven
-Amazing at problem solving
-Efficient and skilled at multi-tasking
-Confident in both phone and email based communication

Then we would love for you to apply!

Knowledge of Zendesk, Magento, and Shopify are preferred but not essential. A positive attitude and a d...

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Submit your application today and join our talented team at gorman.

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Job Details

  • Location Melbourne, Victoria
  • Job Type Casual
  • Category Information and Record Clerks
  • Posted Date February 23, 2026
  • Application Deadline April 04, 2026