Onboarding Experience Product Lead

Job Description

We’re looking for a Product Lead to lead our Onboarding experiences at Wise. This role will oversee three of the most important teams in Wise: Consumer Onboarding, Account Setup, and Account Access & Recovery. Your mission is to ensure that every new customer - personal or business - can join Wise easily, securely, and with full clarity on how to get value from our products.

This is a high-impact leadership role where you’ll work across product, engineering, design, analytics, compliance, operations and marketing to dramatically improve conversion, eliminate drop-offs, and build a world-class onboarding experience for all our customers. You’ll report to the Onboarding & Scalable Growth Director and lead a team of talented PMs across the domain.

As the onboarding experiences lead, you’ll lead multiple cross-functional product teams responsible for:

• Driving conversion for new personal customers: ensuring customers get to their...

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