On-Site Tier I Helpdesk Technician

Pacific Office Automation

📍 Beaverton, Oregon, United States 💼 Full-time 🕒 Posted July 02, 2026

Apply Now Similar Jobs

Job Description

Position
 Overview
Are you passionate about customer service, proactive in solving problems, and known for your strong follow-through? Pacific Office Automation is looking for a Tier I Help Desk Technician to join our growing IT team in Beaverton, OR. Key Responsibilities
Troubleshoot and resolve end-user issues related to Windows workstations, laptops, and mobile devices
Diagnose and remediate Microsoft 365 issues including Outlook, Teams, OneDrive, and SharePoint
Support user account management in Microsoft 365 and Active Directory (password resets, MFA, account unlocks)
Identify and resolve network connectivity issues (VPN, Wi-Fi, basic DNS/connectivity troubleshooting)
Perform standard break/fix support for hardware and software issues
Escalate complex issues to Tier 2/3 teams with proper documentation and troubleshooting steps
Deliver clear, pro...
            

Ready to Apply?

Submit your application today and join our talented team at Pacific Office Automation.

Submit Application

Job Details

Location Beaverton, Oregon
Job Type Full-time
Category Computer Occupations
Posted Date July 02, 2026
Application Deadline August 11, 2026