On-site technical support l2

We are looking a ON SITE TECH SUPPORT- L2 in México City. Responsabilities: Implement and maintain Aumovio's global System and Security Management Solutions 3rd level support tasks for SSM team related topics Responsible for operational tasks & documentation within the SSM area Knowledge management and knowledge transfer to local IT Administrator community Troubleshooting, incident and problem management in the SSM area Improvement of existing management systems Skills: Over 3 years of experience on site tech support L2 Advanced Level of English- C1 // MANDATORY Well organized technical planning and problem-solving skills Coordination skills Have ability to creatively solve problems with minimal guidance, while maintaining a timely, cost-effective approach High motivation to work in a challenging, global acting and multicultural team Fluent in English (German a plus) Knowledge of IT operation (Windows platforms, Active Directory, Software Deployment) Working knowledge of ITIL with resp...

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