On Site Service Technician - Level I (Cartagena)

Job Summary

Completes preventative maintenance and/or basic repair activities on Cummins products at a single customer site with minimal direction.

Key Responsibilities

Engages with customer in a courteous and professional manner. Ensures prompt and efficient attention to customer needs. Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools. Escalates unresolved issues to more experienced On Site Technicians and/or Supervisor. Performs preventative maintenance activities as per documented schedules and standards on Cummins products at a customer’s location. Completes required documentation, such as service worksheets, timesheets, warranty claims via handwritten forms or business system input screens. Completes training in line with skill and business requirements. Maintains work area and tools for cleanliness and proper operation. Ensure adhe...

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