On-Site Sales & Service Supervisor — Lead 15–20 Agents

Mass Markets
📍 lambunao, iloilo, Philippines 💼 Full-time 🕒 Posted June 16, 2026

Job Description

Mass Markets is seeking a Customer Service Supervisor in Iloilo, Philippines. As a Supervisor, you will manage a team of 15-20 inbound agents, ensuring high standards of service and sales performance while improving processes.

Candidates should have at least 3 years of experience in a call center, strong leadership skills, and proficiency in Microsoft Office. The position offers competitive compensation, health and dental insurance, and various allowances including meal and transport assistance.

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Job Details

  • Location lambunao, iloilo
  • Job Type Full-time
  • Category Sales
  • Posted Date June 16, 2026
  • Application Deadline July 26, 2026