On Site Level 2 Support Engineer

We’re thrilled that you are interested in joining us here at the Amynta Group!

As part of the Service Desk, the On Site Level 2 Support Engineer provides advanced, hands on technical support for end user computing, Microsoft technologies, and core business applications. This role acts as the on-site and technical escalation point between the Service Desk Level 1 team and other Level 2/3 engineering teams.
This position supports hardware deployments, troubleshooting, Microsoft 365 services, and critical business applications (such as QuickBooks, Vertafore IMS and ImageRight) while delivering a high quality, professional support experience to business users. The role requires strong technical skills, customer service presence, and the ability to translate business needs into effective technology solutions.

Key Responsibilities

End‑User & On‑Site Support

Provide Level 2, technical support for desktops, laptops, mobile devices, peripherals, and meetin...

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