Omnichannel Strategy Project Lead

Abbott

📍 Bangkok, Bangkok, Thailand 💼 Full-time 🕒 Posted March 02, 2026

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Job Description

Job Descriptions:
Support Head of Omnichannel to initiate and drive omnichannel’s strategic direction that supports customer acquisition and retention. The role will also lead complex, data-driven projects from strategy through execution, with a strong focus on achieving key business KPIs and ensuring the company remains ahead of market trends in customer experience and engagement.
Key Responsibilities:
Lead omnichannel projects to drive customer acquisition and retention.
Drive strategic omnichannel initiatives to ensure the company stays ahead of market trends and delivers seamless customer experiences across all touchpoints.
Develop and manage customer data segmentation, lifecycle marketing, and automation strategies.
Evaluate and implement new tools and technologies to support CRM and omnichannel efforts.
Analyze customer data to identify insights and opportunities for business improvement.
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Job Details

Location Bangkok, Bangkok
Job Type Full-time
Category Business Operations Specialists
Posted Date March 02, 2026
Application Deadline April 11, 2026