Officer, Handling

Job responsibility: 

• Manage customer enquiries on shipments and provide timely updates.
• Coordinate import/export shipments, including documentation and billing.
• Ensure compliance with customer SOPs, customs requirements, and company procedures.
• Liaise with customers, internal teams, and branches to support smooth operations.
• Handle customer complaints and resolve issues promptly.
• Monitor daily operations (e.g., truck movements, shipment status).
• Prepare required reports and support KPI achievement.
• Support Station Manager and perform other assigned operational duties.

We are expecting the incumbent to meet these requirements:

• Diploma/Degree in Logistics, Supply Chain, Business Administration, or related field.
• Min 1 year and above of experience in freight forwarding / logistics (Air Freight preferred).
• Knowledge of import/export p...

Ready to Apply?

Submit your application today and join our talented team at DHL Global Forwarding (Malaysia) Sdn. Bhd..