Officer - Field Services

Job Description

**Key missions of the position:**

+ Following the plan and Implementation of all the retrofits/maintenance & overhauling of products at site
+ Secure product performances by monitoring and implementing the containment actions, troubleshooting etc .
+ Improve Customer response time
+ Cost Effectiveness by improving efficiency during warranty intervention, preventive and corrective maintenance, overhauling.

**Main responsibilities:**

+ Deliver warranty services from delivery of the product to the end of warranty period
+ Support during the commissioning of the Product/System on train and Locomotive
+ Execute all Field scheduled operations (retrofit, overhaul, maintenance etc.) in order to meet FT objectives and Customer requirements
+ Ensure feedback of field experience at all stages to improve reliability of the products
+ Challenge Customer’s claim and establish authenticity of customer warranty claim
+ Respons...

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