Officer, Customer Experience and Portfolio Management

HSBC
📍 Kowloon City, Hong Kong, Hong Kong 💼 Full-time 🕒 Posted March 02, 2026

Job Description

Officer, Customer Experience and Portfolio Management



Brand: HSBC



Area of Interest:



Location:

Kowloon City, Kowloon, HK



Work style: Hybrid Worker



Date: 18 Feb 2026



We are currently seeking a high calibre professional to join our team as an **Officer, Customer Experience and Portfolio Management.**



**In this role you wiil need:**



+ Responsible forClient Relationship & Business Support; provide operational Support for Relationship Managers (RMs) and assist RMs in client reviews, including retrieving transaction records and preparing necessary documentation

+ Handle referrals from business partners, coordinating solutions to meet client needs

+ Support RM to handle customers’ general banking inquiries, resolving issues efficiently

+ Conduct follow-up calls for proactive customers management, identifying ...

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Job Details

  • Location Kowloon City, Hong Kong
  • Job Type Full-time
  • Category other-general
  • Posted Date March 02, 2026
  • Application Deadline April 04, 2026