Office-based_Call Center Agent (Valle Cauca, Colombia)

24 Hours Group
📍 Cali, Valle del Cauca, Colombia 💼 Full-time 🕒 Posted July 08, 2026

Job Description

Job Description

As a Call Center Agent, you will be responsible for handling inbound calls from customers requesting towing and roadside assistance services. Your primary role is to assess each customer's situation, gather accurate service details, provide timely information, and coordinate with dispatch to ensure prompt assistance. This role requires excellent communication skills, sound judgment, empathy, and the ability to remain calm in a fast-paced, emergency-response environment. 

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Job Details

  • Location Cali, Valle del Cauca
  • Job Type Full-time
  • Category Information and Record Clerks
  • Posted Date July 08, 2026
  • Application Deadline August 17, 2026