Office Assistant-Business Background

• Provides assistance in administration and document control of the Quality Assurance system
• Under the direction of the Quality Assurance Management, maintains SOPs and required forms.
• Work as mediator to review customer inquiries in efficient manner that cultivates trust and reliability.
• Answers and directs customer inquiries to the appropriate technical staff or management
• Sets up and maintains records/data management system to capture all records control requirements, including maintenance of files, quality assurance, information conversions, and systems automation
• Maintains the company’s Form/Worksheet Control System (assigns numbers to new forms/worksheets, assigns revision codes to revised forms/worksheets, and copies and files forms/worksheets into the appropriate department binders)
• Documents assignment, tracks, and brings to closure Change Control Requests
• Assists in managing and controlling...

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