Observability and Infrastructure Service Manager

12–15 years total · minimum 6 years in service-delivery leadership for infrastructure, cloud, or observability practice12–15 years total · minimum 6 years in service-delivery leadership for infrastructure, cloud, or observability practice

Educatio

nBachelor's degree (Engineering, Computer Science, or equivalent) · ITIL v4 Foundation required · Azure/AWS architect-level certification strongly preferre

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REQUIRED SKILLS & EXPERI

• ENCE12–15 years total experience in IT service delivery;
  minimum 6 years leadingmulti-disciplinary infrastructure or observability teams of 10+ engine
• ers.Hands-on experience with cloud platforms — Azure expert level required (Client is Azure-heavy);
  AWS exposure use
• ful.Deep operational expertise with at least two of: Dynatrace, New Relic, Datadog, AppDynamics, Splunk Observability. Dynatrace strongly pref...

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