Non-Voice CSR (Chat & Email Support) -No Experience Required

Job Title: Chat and Email Support Representative



Location: Davao City, Davao del Sur



Job Type: Full-Time



Salary: ₱18,000 – ₱28,000 per month



Work Arrangement: Onsite



Schedule: Shifting Schedule



Job Summary



The Chat and Email Support Representative provides customer assistance through non-voice support channels, including chat, email, and messaging platforms. This role focuses on resolving customer inquiries, providing accurate information, maintaining service quality standards, and ensuring a positive customer experience through written communication.



Key Responsibilities

Respond to customer inquiries through chat, email, and other approved messaging platforms.

Resolve customer concerns accurately and professionally while adhering to company policies and procedures.

Research and provide appropriate solutions based on customer needs.

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