Non-Technical Training Officer

This position handles the Non-Technical Training Section, ensuring the effective delivery of training programs for dealer Service Advisors, Warranty Personnel, Job Controllers, and Customer Relations Specialists.

About the opportunity

• Lead the daily operations and overall performance of the Non-Technical Training Section, ensuring all departmental goals are achieved.
• Review, discuss, and report on the non-technical training plan, progress, and key accomplishments regularly
• Evaluate and discuss performance metrics and achievement results with the Non-Technical Training Section team to drive accountability and continuous improvement.
• Prepare, implement, and track comprehensive training plans aligned with the Training Academy's strategic targets and business objectives.
• Conduct a thorough Training Needs Analysis (TNA), specifically targeting Service Advisors and other After Sales Support Personnel, to identify...

Ready to Apply?

Submit your application today and join our talented team at Hariphil Asia Resources, Inc..