NOC Engineer

About the Role:
We are looking for a motivated and technically curious NOC Engineer to join our growing support team. In this role, you will play a key part in ensuring the reliability, performance, and availability of our mobile and web software applications. You will work at the intersection of engineering and customer experience, collaborating closely with development and product teams to diagnose issues, drive resolutions, and continuously improve the quality of our systems and support processes.
This is an exciting opportunity for someone early in their career who is passionate about technology, enjoys solving complex problems, and wants to grow within a fast-paced, product-driven environment.
Duties and Responsibilities:
Serve as a key point of escalation for application issues across our web and mobile platforms, ensuring timely acknowledgement and resolution within defined SLAs
Diagnose and troubleshoot application bugs, performance degradations, and system fail...

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