NOC 60031 - Accommodation service managers

Job Summary Manage and coordinate daily operations of accommodation facilities to deliver high-quality guest services. Lead teams across front desk, housekeeping, maintenance and related departments to maintain standards and operational efficiency. Number of Positions 1 Main Duties Oversee daily operations of lodging facilities, including front desk, housekeeping, maintenance and guest services to ensure a positive guest experience. Recruit, train, schedule and supervise staff, ensuring adequate coverage and adherence to service standards and policies. Manage budgets, control costs, prepare financial reports and implement measures to improve profitability and operational efficiency. Coordinate maintenance, safety and cleanliness programs to ensure facilities meet regulatory and quality standards. Monitor reservations, room inventory and pricing strategies using property management and reservation systems. Handle guest complaints and service recovery, and implement initiatives to improv...

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