NOC 14202 - Collection clerks

Job Summary Performs account receivable and collections activities to manage overdue accounts and recover outstanding balances. Maintains accurate records and communicates with clients and internal teams to resolve billing issues. Number of Positions 1 Main Duties Contact customers by phone, email, or mail to request payment and negotiate repayment arrangements. Review customer accounts, prepare and send invoices, statements and collection notices. Record and apply payments, adjustments and credits accurately in accounting systems. Investigate and resolve billing discrepancies, disputes and returned payments with customers and internal departments. Prepare regular reports on collection status, aging accounts and recovery actions for management. Maintain organized, confidential files and documentation related to collections and account activity. Requirements Secondary school diploma; post-secondary education in business, accounting or a related field is an asset. Minimum one year of exp...

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