Night-Shift Helpdesk Customer Advisor

Mitie Cleaning & Hygiene Services
📍 birmingham, england, United-Kingdom 💼 Full-time 🕒 Posted June 12, 2026

Job Description

Mitie Cleaning & Hygiene Services in Birmingham is hiring for a customer service role within their Helpdesk team, working a 7pm to 7am shift pattern. You'll be responsible for delivering top-notch customer service and resolving queries effectively while adhering to key performance indicators.

The ideal candidate will have experience in customer service, a strong sense of ownership, and the ability to work flexibly and collaboratively as part of a team. Benefits include a virtual GP, financial wellbeing assistance, and various lifestyle perks.

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Job Details

  • Location birmingham, england
  • Job Type Full-time
  • Category Management & Operations
  • Posted Date June 12, 2026
  • Application Deadline July 22, 2026