Night Shift Customer Service Advisor

Guidant Global

📍 manchester, england, United-Kingdom 💼 Full-time 🕒 Posted June 29, 2026

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Job Description

Job Title:  Night Shift Customer Service Advisor
Location:  Angel Square
Contract:  Fixed-term until 31st December
Salary:  £12.70 - £14.00 per hour 
Role Overview  
We are seeking a compassionate and resilient Night Shift Customer Service Advisor to support our client. This role involves handling inbound calls from vulnerable customers during sensitive moments, providing empathetic support and guidance. The position also includes administrative responsibilities within a contact centre environment. 
Key Responsibilities  
Handle inbound calls from customers with empathy, professionalism, and care 
Support individuals at sensitive and emotional times, ensuring a high level of customer service 
Accurately record customer information and maintain detailed case notes 
Complete associated administrative tasks in line with company procedures 
Work collaboratively within a small t...
            

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Job Details

Location manchester, england
Job Type Full-time
Category Other-General
Posted Date June 29, 2026
Application Deadline August 08, 2026