Nice - Bilingual Support Engineer (Windows (Bogotá)

Company Description

We are One Sutherland – a general team where everyone works together to create breakthrough solutions. Our workforce thrives in a diverse environment of thought, experience, and background. We celebrate diversity and embrace it whole‑heartedly. Sutherland is an equal opportunity employer. We promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of One Sutherland Team, Playing to Win.

Sutherland was founded 38 years ago (1986). Since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics‑driven back‑office and customer‑facing solutions that support the entire customer life cycle.

Job Summary

Support Engineer – Responsible for supporting NICE product/platforms remotely, drafting plans, outlining checks, deploying, and explaining to the customer and related counterparts. M...

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