Network Services Technician - OIT

**Discover Your Career at Emory University**

Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.

**Description**

JOB DESCRIPTION:

+ Supports and assists with installs and activations and repairs campus voice and data services.
+ Responds to work orders (WOs) and trouble tickets to perform moves, adds, changes and installs and to repair interrupted service.
+ Supports communications wiring installs, labeling and testing in accordance with internal IT and Industry standards.
+ Interacts with Coordinators and customers to clarify work details and to troubleshoot issues.
+ Utilizes automated tracking and management tools to update status, report details and complete work assignments.
+ Interacts with customers to determine needs and issues.
+ Ass...

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