Network Security Support Analyst

Company Description
Helionex is a trusted technology and outsourcing partner, supporting businesses in Europe and North America with tailored digital solutions that deliver efficiency and scalability. Based in Lahore, we specialize in Microsoft Dynamics 365 Finance & Operations, Enterprise IT Support, and Business Process Outsourcing (BPO). Our expertise lies in combining technical innovation with business insights to help clients achieve sustainable growth. With a strong focus on compliance and data privacy, we provide services that meet international regulatory standards. Helionex is built on a foundation of collaboration, integrity, and measurable results, ensuring precision and accountability in every project.
Responsibilities
1) Provision/deprovision VPN users and groups; maintain access mappings per policy.
2) Investigate authentication failures (MFA, certificates, profiles) and resolve common issues.
3) Monitor gateway session counts, licensing, and performance; r...

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