Network Operations Center Technician

Network Operations Center (NOC) Engineer – Tier 3
Job Summary
Ensure 24/7 availability and optimal performance of network infrastructure through proactive monitoring, incident response, escalation management, and advanced technical support. The NOC Tier 3 Engineer maintains SLAs while collaborating closely with cross‑functional teams and external vendors.
Working Conditions
Shift-based role supporting 24/7 operations.
On-call availability may be required.
Office-based position with potential remote work options.
Experience
3+ years of experience in Network Operations or NOC environments.
Proven experience handling incident management and escalations.
Experience coordinating with field technicians and dispatch operations.
Certifications (Preferred)
CCNA, CCNP
Ruckus Certified, Aruba Certified, Meraki Certified
CompTIA Network+, CWNA, Fortinet NSE, or similar networking certifications
Soft Skills
Strong communication and problem-solving ski...

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