Network Operations Center Engineer

Role Purpose(s)
The Technical Support for Network Operations Center (NOC) plays a vital role in ensuring the smooth functioning of our network infrastructure and providing technical assistance.
Job Responsibilities & Duties
Operates and monitors all systems, applications, network and telecommunication line usage
Fault response, troubleshooting and incident/problem management: Monitor and identify system abnormalities and resolve problems or follow-up to ensure resolution of problems escalated to relevant parties
Perform and execute user service requests in accordance with QMS standard.
Provides technical support to users in disaster recovery, contingency test, scheduled maintenance / system change requests, software installation, network equipment problems, etc.
Check and monitor environmental conditions for the machines and devices in the data centre (UPS, air-con, etc.)
Day-to-day data center Physical Security Controller to maintain proper security within the ...

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