Network Consultant-Assistant Manager

Vodafone

📍 Bengaluru, Karnataka, India 💼 Full-time 🕒 Posted June 25, 2026

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Job Description

Who we are
About this Role

We are seeking a technically skilled Network Consultant to join our Global Service Desk team within Group Operations. This customer-facing role involves providing Level 2 support to premium service customers with complex networking solutions and SLA requirements. The individual will work in a 24/7 shift-based environment, handling diagnostics, fault analysis, and escalation management. The role is based in Pune or Bangalore and requires strong communication skills, multi-tasking ability, and a methodical approach to troubleshooting.
What you’ll do

Perform diagnostics and proactive analysis for network faults
Conduct root cause analysis for network alarms
Support daily operations through Change & Fault management aligned with ITIL standards
Ensure SLA adherence and manage incidents throughout their lifecycle
Escalate issues to L2 engineer...
            

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Job Details

Location Bengaluru, Karnataka
Job Type Full-time
Category Computer Occupations
Posted Date June 25, 2026
Application Deadline August 04, 2026