Multilingual IT Support - First-Line Help Desk

Valeo IT
📍 guadalajara, jalisco, Mexico 💼 Full-time 🕒 Posted June 04, 2026

Job Description

A leading tech company in Guadalajara is seeking an IT Support Specialist to manage IT requests and provide support for end users. The ideal candidate should have experience in customer support, be proactive in communication, and possess troubleshooting skills in Office 365. The role involves managing incidents using an ITSM platform and ensuring service quality. Knowledge of Active Directory and Azure AD is a plus.
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Job Details

  • Location guadalajara, jalisco
  • Job Type Full-time
  • Category Servicio de atención al cliente
  • Posted Date June 04, 2026
  • Application Deadline July 14, 2026