Mortgage Collections Specialist

Dudley Building Society
📍 Brierley Hill, West Midlands (County), United Kingdom 💼 Full-time 🕒 Posted July 01, 2026

Job Description

Mortgage Collections Specialist

As one of the fastest-growing building societies in the UK, we combine a proud heritage with bold ambitions for the future. Everything we do is driven by our purpose - Helping People Live Better Lives - whether that's supporting our members through financial challenges, strengthening our communities, or acting with integrity at every step.

Due to an internal promotion, we're looking for a Mortgage Collections Specialist to join our Mortgage Servicing team. This is an opportunity to play a key role in supporting customers through financially difficult situations, delivering the right outcomes with empathy, professionalism and expertise.

You'll be part of a supportive, purpose-driven organisation where your work will have real impact - helping customers stay on track and, where possible, remain in their homes.

We are committed to flexible working and can consider part-time arrangements where needed.

What you'll be doing

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Job Details

  • Location Brierley Hill, West Midlands (County)
  • Job Type Full-time
  • Category other-general
  • Posted Date July 01, 2026
  • Application Deadline August 10, 2026